Shipping & Returns
Shipping & Returns
Shipping Information
Via Fedex to the USA (select appropriate option at checkout). Expedited shipping can be arranged at the expense of the customer.
Grinder package kits shipped to Alaska or Hawaii will have an additional $100 shipping charge.
International Shipments: Customer pays shipping
Local Pick-up is available. Send an email immediately following the order to confirm pick-up.
Returns & Exchanges
If you are not satisfied or have changed your mind about the product that you have purchased, you may return your order for a refund (may be subject to a restocking fee up to 20%) or exchange. Return and exchanges are allowed within 30 calendar days from the date of the receipt and must be authorized by Brodbeck Ironworks LLC prior to return shipping. Returned products must be unused and in its original packaging. No returns or exchanges on products that show signs of having been opened, installed, modified, mounted, scratched, or defaced will be allowed. Returns must be sent prepaid and insured by the customer. A refund or exchange will not be considered until all relevant items, hardware, and accessories have been returned to Brodbeck Ironworks LLC.
Return Merchandise Authorization (RMA)
Contact via email only to obtain a return merchandise authorization (RMA) number prior to returning any merchandise. The number MUST appear on the outside of all boxes returned. If the RMA number is not visible on the outside of the box, the return will not be processed. ABSOLUTELY NO EXCEPTIONS! Any refused shipment sent back to Brodbeck Ironworks LLC does not constitute the right to a refund or credit. It is the customer’s responsibility to make all arrangements with Brodbeck Ironworks LLC for the shipment prior to its return. Original shipping and handling charges are not refundable.
Processing of refunds.
All refunds on returns are processed as fast as possible, usually within three business days. Please allow an additional 12-14 working days for credit card refunds to post to your account. A 15% restocking fee may be assessed on all authorized returns.
If your shipment arrived damaged or missing parts.
Shortage and damage claims must be made via email only to Brodbeck Ironworks LLC within 3 business days of receipt date. All claims for damaged merchandise must be made with the carrier and Brodbeck Ironworks LLC. Keep all shipping cartons and packing materials for carrier inspection. Brodbeck Ironworks cannot initiate any claims with the carrier.
Cancelled orders.
All orders cancelled before packing are subject to a restocking fee up to 10%. If an order is cancelled at the time of shipment it is subject to a restocking and unpacking fee up to 15%.
Industrial Testimonials
Gavin J.
Metal Technologies Systems - Cincinnati, OH
"We purchased a Brodbeck Grinder for our Sheet Metal Shop and it has been a game changer! Between the adjustable platen and variable speed motor, we have cut our grinding and deburring time in half due to the absolute versatility of the machine. Highly Recommend."
"I've been using the Brodbeck Ironworks 2x72 belt grinder for over a year now, and it's hands down the best investment I’ve made for my knife making business. The build quality is outstanding, and the attachments are incredibly versatile. Plus, it's OSHA compliant, which gives me peace of mind when I’m in the shop."
"As a fabricator and welder, I needed a belt grinder that could handle heavy stock removalandprecision work. Brodbeck Ironworks nailed it. Their 2x72 workstation is tough, reliable, and Made in America. I love supporting a small business that actually cares about quality."
"Whether you’re beveling, profiling, or finishing, this grinder does it all. I’ve tried other knife making equipment before, but nothing compares to the Brodbeck system. Fast shipping, great customer service, and top-tier performance."
"I’m a first-time grinder owner and the team at Brodbeck Ironworks made the process easy. Their setup instructions were clear, and the customer support was phenomenal. The 2x72 grinder is solid, quiet, and smooth. It’s perfect for any maker—knife maker, welder, or hobbyist."
"I bought the Brodbeck Ironworks belt grinder for my blacksmithing shop. This thing is a beast! The variable speed motor gives me total control, and the tool arm system makes switching attachments effortless. This is serious industrial-quality gear for a great price."
"Brodbeck’s grinders are engineered for makers who demand performance. I’ve used mine for metal fabrication, woodworking, and even polishing stainless steel. The versatility is unmatched, and everything is built like a tank."
"It’s rare to find a company that delivers on all fronts: American-made, OSHA compliant, durable, and backed by great support. I’ve recommended Brodbeck Ironworks to every fabricator and knifemaker I know."
"The Brodbeck 2x72 grinder is the heart of my knife shop. From profiling blades to final polish, it does it all. The modular design and optional attachments make it the most efficient workstation I've ever used."
"Excellent grinder, top-notch customer service. Ryan and the team are true makers who understand what craftsmen need. If you’re serious about knife making or metalworking, Brodbeck Ironworks is the gold standard."
"Love supporting American manufacturing! The quality of my Brodbeck belt grinder is unreal. It’s rock-solid, easy to use, and does the job of three machines. Great product from a small business that’s clearly built for makers."
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